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Spying on Your Online Competition

January 6th, 2011 by
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Internet Spy
Photo credit: olarte.ollie

Today is Sherlock Holmes day! January 6th is widely considered to be the popular detective’s birthday. In honor of this special day, I thought I would name a few of my favorite free tools for being an online detective for your website and maybe even your competitors*.

So grab your magnifying glass and your pipe and let’s start doing some snooping!

6 Free Online Tools for Internet Marketing Detective Work

  1. Analytics to ANY bit.ly link – I love using Bit.ly for shortening long URLs. It makes them easier to share and lets you track how many times people click on your link and who shares it. Very cool. I could drool over the analytics involved for hours. What I just learned last week is you can look at the Bit.ly analytics to ANYONE’s links. All you have to do is add a + sign to the end of any Bit.ly link and you can see that link’s data. So how popular is your competition’s links in there tweets? Now you can take a sneak peek. Cool right?
  2. Spy Fu for your PPC detective needsSpy Fu lets you get a little data on what people are spending on keywords for their PPC accounts. You can see who is paying for those terms, view the ads and get a range of what they are paying for those terms. Here is an example if you look up the keyword ‘maine lawyers‘. It gives you a range of information that is pretty useful when deciding what terms you are looking to target in your PPC campaign.
  3. Manage Flitter to clean up Twitter accounts – After you have been on Twitter for awhile, you may notice that your dashboard gets a little cluttered. Maybe you followed people in the beginning and then you realize they aren’t what you were looking for. Try using Manage Flitter to clean up your Twitter account. Find out who you are following that isn’t following you back. See which accounts have gone inactive since you first starting following them. Determine who of your followers is quiet and who talks a lot (maybe too much). Your Twitter stream is only as valuable as the people you are following, so this is a good way to get rid of some excess baggage. You can also search your users Tweets and their bios.
  4. Who has viewed your LinkedIn profileWho is looking at your profile on LinkedIn? – Many of you already know this one but it is kind of cool (and kind of creepy). On the right hand side of your LinkedIn dashboard there is a box, like I have pictured here to the right. If you click on that blue text, you will get a list of people who have recently looked at your LinkedIn profile. In the free version of LinkedIn, people have to opt-in to have their profile displayed there. If they haven’t opted-in then you will see a description of the person who viewed your profile. For example, if I looked at your LinkedIn profile it might say ‘Someone in a leadership role in the Marketing Department of a Web Services company, in Portland, Maine’. Even just the descriptions give you a good idea of who is poking around in your LinkedIn profile. As LinkedIn becomes more of a qualifier for professionals researching who they are going to do business with, it is helpful to see who is researching you.
  5. SEO Book Toolbar for all your ranking needs – This one takes a little more work on your part to download the toolbar and it has lots of features (maybe too many) but the SEO Book Toolbar is pretty cool. I think my favorite feature is the SEO X-Ray that lets you see the SEO elements of any page, inbound and outbound links and meta information. It also has Rank Checker right in the Toolbar, so you can see how your site (or someone else’s) ranks for particular keywords. You can also get some more data in the information tab like the age of the site you are looking at, traffic estimations and more. I also like that you can turn it on and off, if it gets too overwhelming.
  6. Seo-browser shows you how a search engine sees your siteSEO Browser is also free but you have to register (just your email address). After you sign up, the program will show you just how a search engine reads your website. Got a giant flash or image header? A search engine can’t see that. It also has some other cool information like page load time, number of words and images (with and without alt text) and other features that search engines consider important. You don’t just have to do your site, you can also take a peek at other sites and compare their results to your own.

That should give you enough evidence to do some serious internet marketing planning. Maybe give you some new ideas or maybe reassure you that things are going pretty well. So I hope you have some fun with some of the tools I mentioned above. Happy Sherlock Holmes Day!

*Please note that if a tool is free, it is because they want you to buy something else or so that they can sell ads. These ideas are for fun and a little data gathering but should not be used as proven fact.

UPDATE 1/24/2011: People must have sneakiness on the brain lately! I wanted to update this post and share with you a post from KISSmetrics – 7 Sneaky Ways to Use Twitter to Spy on Your Competition.

Is Your Web Content a Pink Nightmare?

December 23rd, 2010 by
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This is an entry in our daily Internet Marketing Advent Calendar series. Each day your favorite marketing elves will focus on a new topic to get your internet marketing in order before the start of the new year.

Do you remember the scene in A Christmas Story when Ralphie gets a homemade gift from his Aunt Clara? He is completely humiliated by the pink bunny suit and will probably never wear it another day in his life. His Aunt Clara obviously spent a lot of time making that costume, but did she actually think he would want to wear something like that? In the words of Kevin McCallister (via Home Alone), “You can get beat up for wearing something like that.”

Ralphie is a Pink Nightmare
Photo Credit: abbey*christine

Ahh, the joys of gift giving… Tomorrow is Christmas Eve day and I have to admit that I am not done with my Christmas shopping yet. There are a few more items on my list and I always save the stocking stuffers for last minute (it never fails). As I’ve mentioned before, giving gifts is one of my favorite things during the holiday season. Part of what makes it special is giving a present to someone that you know they will really like, something that will surprise them, or something that they need.

This is a great practice to follow when creating content for your website. You don’t want to spend hours and hours creating content that people aren’t interested in. Use the same intention when creating content for your website as you do when you give gifts.

Listen to your customers.
I consider myself a pretty good listener and I pay attention to the needs of others. (Mom, if you’re reading this, stop now, spoiler alert!) Last spring, during Maine’s “mud season,”  my mom was telling me about how dirty her boots were getting when she took the dogs out for a walk. I took note of that and when it came time for me to write my Christmas “Give” List, rainboots were one of the first items that I knew I would purchase for her.

Lesson: Listen to your customers pain points and create content that will be helpful to them.

Know what they like.
One year I got my younger brother a gift card to Bull Moose Music for Christmas. After he had used the gift card he told me what he purchased and how much he enjoyed that gift. He mentioned it a few times after that as well. When it came time to purchase for him the next year I got him another gift card to Bull Moose Music because I knew how much he had appreciated that gift. He was so happy that I had gotten it for him again and now getting him that gift card is part of a holiday tradition.

Lesson: Pay attention to what people like by reviewing the Top Content in your Google Analytics
and by measuring how much the content you create gets shared
(for example re-tweets on Twitter and likes/comments on Facebook).

When in doubt, ask!
My dad is always the hardest person to shop for and he doesn’t “need” anything. So this year I called him up and asked him when he would like for a Christmas gift. He gave me a few great ideas and I am sure he’ll be pleased Christmas morning.

Lesson: As you communicate with your clients ask for feedback. Ask them
what types of content they’d like to see on your website.

Here’s the video that I referred to above. I’ve never gotten a gift this bad, but I’m not opposed to re-gifting if it isn’t something I like that much.

Read the rest of the Internet Marketing Advent Calendar

Top Searches in 2010 – Plus Facebook Statuses and Twitter Trends

December 20th, 2010 by
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This is an entry in our daily Internet Marketing Advent Calendar series. Each day your favorite marketing elves will focus on a new topic to get your internet marketing in order before the start of the new year.

As in previous years, we like to reflect on what people searched for online over the course of a year. The stats have recently been released; some were aligned with my predictions and some I had never heard of before (HMU…?).

Here is how we searched in 2010 and the stuff we were talking about on Facebook and Twitter:

Google – Fastest Rising

1. Chatroulette
2. ipad
3. Justin Bieber
4. Nicki Minaj
5. Friv
6. Myxer
7. Katy Perry
8. Twitter
9. Gamezer
10. Facebook

Yahoo

1. BP Oil Spill
2. World Cup
3. Miley Cyrus
4. Kim Kardashian
5. Lady Gaga
6. iPhone
7. Megan Fox
8. Justin Bieber
9. American Idol
10. Britney Spears

Bing

1. Kim Kardashian
2. Sandra Bullock
3. Tiger Woods
4. Lady Gaga
5. Barack Obama
6. Hairstyles
7. Kate Gosselin
8. Walmart
9. Justin Bieber
10. Free

Facebook – Status Updates

1. HMU
2. World Cup
3. Movies (various)
4. iPad and iPhone 4
5. Haiti
6. Justin Bieber
7. Games on Facebook
8. Mineros/Miners
9. Airplanes
10. 2011

Twitter – Top Trends

1. Gulf Oil Spill
2. FIFA World Cup
3. Inception
4. Haiti Earthquake
5. Vuvuzela
6. Apple iPad
7. Google Android
8. Justin Bieber
9. Harry Potter & the Deathly Hallows
10. Pulpo Paul

2010 is the year of “Bieber Fever”

I had predicted many of these would come up and it appears that, collectively, the above lists are made up of celebrities, technology, and current events. I noticed right away that Justin Bieber topped all search engines queries, Facebook statuses, Twitter trends, and was featured in YouTube’s #9 top videos of 2010 – not a big surprise there. Bing and Yahoo’s top searches were similarly mostly made up for celebrities (could this be due to their recent merger?)

Surprises! Chatroulette and HMU???

It’s very interesting to me that Chatroulette topped the Google search, especially for all the controversial content associated with it. Plus, I’d never heard of “HMU” prior to reading the Facebook list; maybe I’m not as hip as I thought I was. “HMU” was used quite frequently during the summer months on Facebook – meaning “hit me up” when people were trying to get together with friends. I’d also never heard of Friv, Myxer, or Gamezer; all which topped Google’s searches. This makes me wonder about the types of demographics that use the different search engines.

Tweeps are on the ball

Twitter, compared to the rest of the lists, shows that they’re a little more into current events – with only one celebrity topping the list.  What does it mean? (Said in my best Hungry Bear voice – YouTube’s #6 top video of 2010.) Man, I could analyze these lists all day! I always find it interesting to see what’s on the minds and it gets me thinking about what things will happen next year.

Check out this cool video that highlights how the world searched using Google’s 2010 Zeitgeist:

Read the rest of the Internet Marketing Advent Calendar

Addressing Pain Points Means More Than Broad Smarty Pants Slogans

December 10th, 2010 by
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This is an entry in our daily Internet Marketing Advent Calendar series. Each day your favorite marketing elves will focus on a new topic to get your internet marketing in order before the start of the new year.

One of my favorite modern Christmas movies is Elf, with Will Farrell. The movie is good no matter the season you may currently be in. If you are not aware, it is the story of a man who grew up at the North Pole raised by elves, his name is Buddy the Elf. One day he is told that he is not a real elf and he goes to New York City and search of his real father and to discover himself – hilarity ensues.

During one scene in the movie Buddy passes a neon sign at a coffee shop that says “World’s Best Cup of Coffee”. To you and me we know that probably isn’t true but to a naive elf like Buddy, why would we say it if it wasn’t true? The video is below just in case you need more of a visual.

Stop filling your website with gobbledegook

Think about it for business. Have you read some of the content on the average B2B website? They are full of nonsensical padded sentences with terms and rhetoric no one actually uses when they talk. Product descriptions are airy and usually not very helpful. Every solution is ‘best of breed’, ‘world class’, ‘the best’, ‘best selling’ and other gobbledegook terms.

People come to your website because they are looking for more information. Then let’s give them what they are looking for. Tell your website visitors in plain English what they need to know about your products and services.

If you think about how the average new visitor gets to a website it is usually a referral from someplace else or it was listed in s search query they entered. Think about the keywords and problems your target audience is searching for and create content to rank for those terms. By writing content and copy that addresses potential users pain points, you are showing them how you are the right solution.

So when writing copy for your website or your next blog entry, lets spend less effort trying to sounds like a smarty pants and more effort on helping people with answers to the questions that they are looking for!

Check out the rest of our Internet Marketing Advent Calendar:

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