Community is about connecting not controlling

September 3rd, 2009 by Amanda

Communities is about connecting not controlling
Photo Credit: Will Lion

So apparently you need a Facebook page, a LinkedIn Account, a Twitter account and then all that is left is to kickback and wait for the money to roll in.  Right?

…No? That has happened yet? But you did all the stuff on your checklist… Wait? Not so much?

Please don’t join Facebook because your competitor did. Please don’t start tweeting because you heard some lady made $11,000 with one tweet. That isn’t how you are going to succeed. You need to come up with your own objectives and plan to create your online community.

Your online community will rally behind your events, industry news and help you spread your content further. One snag… if you think you are ready for a vibrant online community then you also must be ready to let go of control.

Your community is about connecting like-minded people with the same interests, not about creating carefully crafted boring messages and hoping that they get passed around. Social media can be raw. The content shared is because of passion for whatever people are sharing with their network.

Traditional marketing relies on message crafting and reaching as many ears and eyeballs as possible. New media marketing shifts to letting your message be shared by your community and stopping that focus on how many impressions to WHO is hearing your message and WHAT they are they going to do with it.

The pendulum is swinging back from those perfectly crafted messages to each member of your community creating that value. Online your customers trust the word of members of their online community over a television, radio or direct marketing piece. How you participate on these communities is important.

If you decide to turn a deaf ear to these conversations online you have to understand that does not mean people are not talking about you, your products, services, employees, brick and mortar store or anything else. You do not get to choose IF you are going to be a part of these communities. You only get to choose if you are going to participate and what actions you take in engaging these online communities.

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • StumbleUpon
  • Twitter
  • LinkedIn

View Comments to “Community is about connecting not controlling”

  1. Tweets that mention Online Communities - About Connecting Not Controlling Social Media -- Topsy.com Says:

    [...] this page was mentioned by Hall Web Services (@hall_web), Rob Gould (@bobbbyg), Bob O'Brien (@obobme), The Dog Paws Inn (@dogpawsinn), Amanda O'Brien (@amanda_pants) and others. [...]

  2. clarky Says:

    Yeah, you are right, community is about connecting. But to marketers I don’t think that they will put it that way. They are too eager for quick success and immediate gain, they seems forget what is patience.

  3. Amanda Says:

    Clarky, I agree with you. I think many marketers are scraping for new facts and numbers to prove they can make social media and online communities work for their business. The communities that are the strongest and thriving are the ones that are created organically, slowly and based around legitimate passion for the group or community.
    Thanks for your feedback!

Leave a Reply

blog comments powered by Disqus

Amanda

Amanda

About the Author

Originally from Peaks Island, Maine, Amanda headed to the University of New Hampshire to complete a BA in Communications before returning to Maine. Prior to Hall, she maintained the websites of local radio stations and managed e-newsletters for Citadel Broadcasting. Today she manages Hall's marketing department and is responsible for marketing services including marketing strategy, implementation, fulfillment, training and validation for corporate clients. When she is not speaking at conferences and to business groups about social networking and conversation marketing, she contributes to the company blog, SEO Vision and frequently presents in our weekly webinar series. She is also the “corporate Twitterer”.

Read other posts by Amanda

Subscribe via RSS