Facebook: Highlighting vs Pinning Posts

We have Facebook on the brain over here this week. Between some projects we are working on and my webinar on Facebook Business Pages, Zuckerburg has our attention. This morning we were talking about some of the new features people are getting more comfortable with in the new Pages layout. One aspect I am starting…

What You Need to Know About Facebook Cover Images

Businesses everywhere are getting used to the new Facebook Timeline. The largest change with the new layout is the large cover image at the top of every page. Having such a large chunk of real estate that your business can control is a great opportunity. Recent research has shown that the cover image is now…

Should You Delete Bad Facebook Comments?

Many businesses have a Facebook page that they use for marketing. Many times in the planning stages and sometimes after something unfortunate happens, businesses will need to decide their policy on bad Facebook comments. Yesterday I had the pleasure of moderating a panel at the Maine Association of Nonprofits conference, Social Power: The Emergence of…

Facebook Timeline Switch is Today

Your time is up! The Facebook Pages are turning to the new Timeline format today. Whether you are ready of not. Still not ready? Here are some resources to hopefully help you out: Mari Smith – Facebook Timeline for Business Pages – 21 Key Points To Know American Express Open Forum – MSNBC Facebook Timeline…